Frequently Asked Questions
Below you can find answers to the most frequently asked questions from our guests.
What are your hours of operation?
Currently, we are open daily from 10.00 am to 8.00 pm.
Are there any age restrictions?
The island is open for all age groups. Except on Saturdays, events are restricted to 21 years and above only.
What Offers do you currently have?
We are so glad you asked. For a list of our updated offers please visit – https://almayauae.com/offers/
Can I book a Day Pass?
Yes, for bookings please visit – https://almayauae.com/offers/
Is the boat ride included in Day Pass?
Yes, it is included.
What are the boat timings?
Monday to Thursday –
From Boat Dock to Island:
10 am, 11 am, 12 pm, 1.30 pm, 2.30 pm, 3.30 pm
From Island to Boat Dock:
5.00 pm, 7.00 pm, 8.30 pm
Friday to Sunday –
From Boat Dock to Island:
10 am, 11 am, 12 pm, 1 pm, 2 pm, 3 pm, 4 pm
From Island to Boat Dock:
1.30 pm, 2.30pm, 3.30pm, 4.30 pm, 5.30 pm, 6.30 pm, 7.30 pm, 8.30 pm
*Additional Boat timings on Saturdays from Boat Dock to Island – 4.45 pm, 5.45pm, 6.45pm, 7.45pm
You can view the full schedule on our Island Boat Timings page.
What is the dress code?
Smart Casual and appropriate swim wear for the pool access.
What facilities are available on the Island?
Sunbeds, Cabanas, Swimming Pool, Jacuzzi, Kids Pool, Restaurant, Pool Bar, Locker Rooms with Showers and Changing Facilities and Beach Volleyball.
Do you have Private Parking?
Free parking is available at the Al Maya Boat Dock. Please note limited spaces are available.
Can I bring food and drink into the venue?
It is not permitted to bring outside food and drinks to the island.
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